Shipping & Delivery
At Given Amsterdam, every piece is prepared with care.
Because our dresses are handcrafted, processing times may vary depending on the piece. Some designs are ready to ship, while others are made especially for you.
PROCESSING TIME
Each product page indicates the estimated processing time for that specific piece.
Ready-to-ship pieces
If your dress is in stock, your order will be carefully prepared and dispatched within 1–3 business days.
Made-to-order pieces
For pieces that are made to order, production begins after your order has been placed. The estimated production time is stated on the individual product page.
Please note that production time is separate from shipping time. Your order will only be shipped once your piece has been completed and carefully prepared for dispatch.
DELIVERY FROM THE NETHERLANDS
Once your order has been dispatched from the Netherlands, delivery times depend on your destination and the shipping carrier.
As a general indication:
The Netherlands: approximately 1–3 business days
Europe: approximately 3–7 business days
United Kingdom: approximately 5–10 business days
United States: approximately 7–14 business days
Other international destinations: approximately 7–14+ business days
These are estimated delivery times and are not guaranteed. Delivery may take longer due to weekends, public holidays, carrier delays, customs procedures, or circumstances outside our control.
Once your order has been dispatched, you will receive tracking information where available.
CUSTOMS & IMPORT FEES
For international orders, your country may charge customs duties, import taxes, VAT, or other fees when your order enters the destination country.
Any customs duties, import taxes, VAT, or additional charges imposed by the destination country are the responsibility of the customer and are not included in your Given Amsterdam order or shipping fee.
Given Amsterdam is not responsible for these charges or any delays caused by customs.
DELIVERY ADDRESS
Please make sure your delivery address is complete and correct before placing your order.
Given Amsterdam cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information.
NEED HELP?
If you have any questions about the production or delivery of your order, please contact us via WhatsApp or email.